Nicki Fortney is a Behavioral Health Navigator Specialist at Intent Clinical, and has over 15 years of experience in patient advocacy and healthcare navigation. She spent most of her career with a health advisory firm, acting as a patient advocate and later leading patient advocacy teams as she supported thousands of people through diagnostic challenges that spanned all medical diagnoses, including behavioral health.
With a passion for patient outcomes, Nicki built a data tracking system for patient navigation to build processes with the highest degree of long-term success in health and wellness.
As a lifelong learner, Nicki has studied Six Sigma for process improvement and recently obtained her Project Management Professional (PMP) certification. When she isn’t supporting patient care or building upon her professional development, she enjoys spending time with her husband and three kids and playing soccer competitively.